Chargebacks that are filed after an event has taken place will not be accepted. Sellout along with our payment processing partner, Stripe, document each transaction in detail and will submit all evidence to protect us and our partners against fraudulent activity taken by customers.

If your disputed charge (chargeback) is declined because it was filed post event or the ticket was scanned at said event, you will be charged for the fees associated with the dispute. Dispute fees from Stripe are $15.00 plus 0.4% of the transaction total.