Buying tickets
Answers to all your burning questions related to buying tickets on Sellout
By Henry1 author45 articles
- Using WiFi CallingIf you don't have great cell signal, but you have a good connection to WiFi, considering turning on WiFi calling.
- I Don't Have a Mobile PhoneHow to purchase tickets without a mobile phone
- Box Office & Ticket OutletsCan I buy tickets from the box office or a retail outlet?
- Group SalesBuying more than 8 tickets for an event?
- PackagesTake your experience to the next level with package deals
- Pricing TiersInformation on events with tiered ticket pricing
- Age Restricted EventsInformation regarding age restrictions and accompanied minors
- Best Seats AvailableUsing seating charts to find the best seats available
- Platinum & Premium SeatingInformation on Premium and Platinum seating
- ADA Seating & TicketsADA seating & ticket information
- Seating & SectionsHow to select the right section for you
- Selecting SeatsWhether the event has assigned seating or not, get the seats you want
- Season TicketsInformation on purchasing season tickets
- Using Secret CodesHave a secret code?
- 2 Factor AuthenticationWhy does Sellout need my email address and mobile phone number?
- Mobile Phone Verification CodeVerifying Customers via Mobile Phone
- Ticket FeesWhy am I paying ticket fees and what are they for?
- No Fees on UpgradesEverything You Need to Know About Purchasing and Redeeming Upgrades
- Parking & TransportationDoes this event offer parking and/or transportation?
- WaiversDoes an event require you to sign a waiver before checking out?
- Secure Online Purchases via StripeHow Sellout secures your purchases and payment information using Stripe
- Adding Items to a Previous OrderHow to add Items to an order post purchase
- How do I choose my seats for a seated event?Make sure you get the exact seats that you want
- How do I select tickets and upgrades to buy?Select the specific tickets and upgrades that you want for your order
- Digital Ticket DeliveryHow and when will I receive my tickets?
- I cannot find my ticket!Where is my ticket? What to do if you've deleted or misplaced your ticket
- Where are My Tickets?I never received my confirmation and/or tickets
- Single QR CodeI ordered multiple tickets, but only received one QR code
- Printing Tickets at HomeCan I print my tickets at home?
- Purchasing Tickets for Others & Transferring/Sharing TicketsInformation on when purchasing tickets for others and how to transfer tickets.
- Where are my tickets?Just ordered, but haven't seen your tickets yet?
- Cancelling an OrderWhat to do when you need to cancel an order
- Cancelled EventsWhat to do when the event you purchased tickets for is cancelled
- Rescheduled EventsTicket holder options if an event is rescheduled
- RefundsWhen are refunds permitted & how to make a request
- Refund Issued to an Old CardWhat to do when a refund has been sent to a closed account
- ChargebacksHow Sellout handles chargebacks
- How can I get a refund for my order?Made a mistake or no longer need your tickets?