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Secret codes

Learn everything there is to know about adding/creating Secret Codes in Sellout

Henry Vinson avatar
Written by Henry Vinson
Updated over 4 years ago

Secret Codes are promotional codes/passwords that event organizers can create to give customers access to presale tickets, unlock special ticket types, get comped items, or get discounts.

Secret Code

This is the actual code that the user will type in to gain access to the code's special abilities.

Code Type

There are 4 types of codes that a promoter can set for a secret code:

Presale - Presale codes give customers access to tickets that are not yet on sale to the general public.

Discount - Discount codes allow you to take a percentage or flat dollar amount off of the total cost per ticket.

Unlock - Unlock codes hide specified ticket types until a code has been entered. Once entered, customers can view and purchase this hidden ticket type.

Comp - Comp codes allow customers to get tickets for free when the code is entered.

Total Quantity

Enter how many tickets can be redeemed with this specific code. This number is drawn down every time a ticket is redeemed using the code.

For example, if you only want 30 discounts to be available, enter 30 in this box.

Use limit

Enter how many times a code can be used per customer.

For example, if you only want to allow each customer to be able to redeem a single comp code, enter 1 in this box.

Discount type (only available for discount codes)

Choose between either a percentage based discount, or a fixed dollar amount discount. These will be applied to individual tickets.

Usable from (not available for presale codes)

Choose specific dates when the code can be used.

Unlocks (only available for unlock codes)

Choose which ticket the code will unlock. The tickets that you select here will be invisible to customers unless they use the unlock code.

Advanced Options

Click the "Show advanced options" button to access these other features:

Limit to specific tickets

Make your code only accessible for specific tickets that you choose.

Discount tickets (only available on Presale codes)

Add a discount when customers a ticket with a presale code.

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