Promoting and managing events
Everything you need to know about using Sellout Backstage to create and manage your events.
By Henry1 author38 articles
- Choosing an event typeWhich event type should you create?
- Basic infoThe first step in creating an event is adding the basic information
- Dates & timesLearn how to set the important dates & times associated with your event
- Creating ticketsLearn everything there is to know about creating different ticket types
- UpgradesLearn everything there is to know about adding and editing upgrades on events.
- Secret codesLearn everything there is to know about adding/creating Secret Codes in Sellout
- Advanced optionsLearn about some of the fancy advanced options that Sellout allows you to take advantage of in the event creator.
- How to create holdsWant to hold a certain number of tickets from being sold to customers? We make that easy.
- Pricing TiersLearn how to use pricing tiers to dynamically change ticket pricing based on time, or quantity.
- Event NavigationLearn how to navigate around a specific event using the Event-based navigation.
- Event OverviewLearn about the Event Overview page, and what kinds of details you can glean from it.
- Event OrdersLearn about the Event Order viewer, and what you can do within it.
- Event MetricsLearn about the different metrics you can look up around a specific event.
- Event Sales ReportsLearn about the information available to you in an Event Sales Report
- Edit or Cancel eventsLearn how to modify your events if things change after they've already been published, or cancel/delete the events if necessary.
- Adding Waivers to an EventCan I add waivers to my event? Learn the benefits of using event waivers and how to add them to your event.
- Selling tickets at the box office (or over the phone)Learn how to sell tickets to your events using Sellout's box office tools
- Comp tickets for your customersLearn how to send free tickets for your events
- Scanning tickets (access control)Learn how to scan tickets at the gate to let your customers through, and maintain access control
- Viewing/Filtering OrdersLearn how to lookup orders and view order details in Sellout Backstage.
- Refund/Cancel an orderLearn the different ways that you can refund and cancel orders within Sellout Backstage.
- Resend confirmation/receipt for an orderIf you have a customer that is requesting a receipt or an order confirmation, you can get one to them quickly.
- Printing ticketsSellout supports ticket printing at the box office, for venues and promoters that require it.
- Personal SettingsLearn about your personal settings, and managing your security, and login preferences.
- Organization SettingsLearn how to setup your business/organization for maximum success on Sellout
- Team SettingsLearn how to add, remove, and manage your team on Sellout.
- Bank PayoutsLearn about your bank connection through Stripe, and how to view upcoming and previous bank payouts.
- Publishing SettingsLearn about the various publishing settings available to your organization in Sellout.
- Connected Devices SettingsLearn how to set up your credit card reader, and other connected devices through Sellout.