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Refunds

When are refunds permitted & how to make a request

Henry Vinson avatar
Written by Henry Vinson
Updated over 4 years ago

When a refund is permitted is at the discretion of the event organizer. Please read the entire event description before purchasing tickets for individual event organizer refund policies. Note- All refunds take 5-10 business days to process once initiated.

Typically, refunds are permitted for the following circumstances

Full Refund

The event has been cancelled: Refunds will automatically be initiated. The account used at checkout will be refunded the full amount of the order value.

Partial Refund

The event has been postponed or rescheduled: Refunds are issued at the discretion of the the event organizer. If approved, refunds may not include processing fees. Please contact the event organizer directly to request your refund. Contact information can be found on the event page at sellout.io/browse-events.

Extenuating Emergency Circumstances: Refunds are issued at the discretion of the the event organizer. If approved, refunds may or may not include processing fees. Please contact the event organizer directly to request your refund. Contact information can be found on the event page at sellout.io/browse-events.

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